/* OmniaMail — estética Omnia Consulting
   Naranja #C4621D · Azul marino #1F3A5F · misma familia que ControlCheck y TasksCheck */
:root {
  --navy-900: #16263D; --navy: #1F3A5F; --navy-700: #2B4C75; --navy-500: #3A6FB8;
  --orange: #C4621D; --orange-dark: #A44F14; --orange-light: #E0873F; --orange-soft: #F9F0E8; --orange-line: #EBD3BE;
  --bg: #F3F5F8; --surface: #FFFFFF; --surface-2: #F8F9FB; --surface-3: #EEF1F5;
  --border: #E2E7EE; --border-strong: #CBD3DE;
  --text: #1C2736; --text-2: #3E4C60; --text-3: #5B6B80; --muted: #8A97A8;
  --accent: var(--orange); --accent-hover: var(--orange-dark); --accent-soft: var(--orange-soft); --accent-line: var(--orange-line);
  --ok: #2E7D32; --ok-soft: #E8F3E9; --ok-line: #C6E0C8;
  --warn: #9A6A06; --warn-soft: #FBF3DE; --warn-line: #EEDCA4;
  --danger: #C62828; --danger-soft: #FBEDED; --danger-line: #F0C9C9;
  --info: #2F6FCF; --info-soft: #E9F0FB; --info-line: #C6D7F3;
  --violet: #6B4FBB; --violet-soft: #F0ECFA; --violet-line: #D9CFF2;
  --teal: #13796F; --teal-soft: #E4F3F1; --teal-line: #BFE2DD;
  --sky: #0B6E99; --sky-soft: #E6F4FA; --sky-line: #BFE1F0;
  --gray-soft: #EEF1F5; --gray-line: #DCE2EA;
  --serie-1: #3A6FB8; --serie-2: #C4621D;
  --sombra: 0 1px 2px rgba(22,38,61,.06), 0 4px 14px rgba(22,38,61,.06);
  --sombra-alta: 0 12px 40px rgba(22,38,61,.18), 0 2px 8px rgba(22,38,61,.08);
  --r-sm: 8px; --r: 10px; --r-lg: 14px; --r-xl: 18px;
  --sidebar-w: 250px;
  --font: "IBM Plex Sans", "Segoe UI Variable", "Segoe UI", system-ui, -apple-system, sans-serif;
  --font-display: "Manrope", "Segoe UI Variable Display", "Segoe UI", system-ui, sans-serif;
  color-scheme: light;
}
:root[data-theme="dark"] {
  --bg: #0F1826; --surface: #17223A; --surface-2: #1B2843; --surface-3: #22314F;
  --border: #27395A; --border-strong: #35507A;
  --text: #E6EDF8; --text-2: #C3CFE0; --text-3: #9AABC2; --muted: #7C8A9E;
  --accent: #E0873F; --accent-hover: #EFA062; --accent-soft: #2A2015; --accent-line: #5B4227;
  --ok: #5DBB63; --ok-soft: #13291A; --ok-line: #23502A;
  --warn: #E0A526; --warn-soft: #2A2214; --warn-line: #574421;
  --danger: #EF6461; --danger-soft: #2C1616; --danger-line: #5A2626;
  --info: #6AA5F2; --info-soft: #14243D; --info-line: #244373;
  --violet: #A894EE; --violet-soft: #221B3A; --violet-line: #3E3170;
  --teal: #4DC2B5; --teal-soft: #102A28; --teal-line: #1D4B46;
  --sky: #5CC1EC; --sky-soft: #0F2833; --sky-line: #1E4B5E;
  --gray-soft: #1F2D47; --gray-line: #2E4265;
  --serie-1: #4F8EE0; --serie-2: #D9772E;
  --sombra: 0 1px 2px rgba(0,0,0,.3), 0 4px 14px rgba(0,0,0,.25);
  color-scheme: dark;
}

* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body { font: 14px/1.45 var(--font); color: var(--text); background: var(--bg); -webkit-font-smoothing: antialiased; overflow: hidden; }
button, input, select, textarea { font: inherit; color: inherit; }
a { color: var(--info); }
.oculto { display: none !important; }
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-thumb { background: var(--border-strong); border-radius: 10px; border: 3px solid transparent; background-clip: padding-box; }

/* ---------- Estructura ---------- */
.app { display: grid; grid-template-columns: var(--sidebar-w) 1fr; height: 100vh; }
.lateral { background: linear-gradient(165deg, var(--navy-900) 0%, var(--navy) 55%, var(--navy-700) 100%); color: #DCE6F4; display: flex; flex-direction: column; min-height: 0; position: relative; overflow: hidden; }
.lateral::after { content: ""; position: absolute; right: -80px; top: -60px; width: 240px; height: 240px; border-radius: 50%; background: radial-gradient(circle, rgba(224,135,63,.18), transparent 70%); pointer-events: none; }
.marca { display: flex; align-items: center; gap: 11px; padding: 20px 18px 14px; }
.marca img { width: 38px; height: 38px; }
.marca b { font: 800 19px/1 var(--font-display); color: #fff; letter-spacing: -.2px; }
.marca b span { color: var(--orange-light); }
.marca small { display: block; font-size: 11px; color: #9DB0CB; margin-top: 4px; letter-spacing: .2px; }
.buzon-chip { margin: 4px 14px 12px; padding: 9px 12px; border-radius: var(--r); background: rgba(255,255,255,.07); border: 1px solid rgba(255,255,255,.09); display: flex; align-items: center; gap: 9px; font-size: 12.5px; color: #E8EEF7; }
.buzon-chip .punto { width: 8px; height: 8px; border-radius: 50%; background: #5DBB63; box-shadow: 0 0 0 3px rgba(93,187,99,.2); flex: none; }
.buzon-chip .punto.mal { background: #EF6461; box-shadow: 0 0 0 3px rgba(239,100,97,.2); }
.buzon-chip .punto.gris { background: #8A97A8; box-shadow: none; }
.buzon-chip span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.btn-nuevo { margin: 0 14px 10px; justify-content: center; }
.nav { flex: 1; overflow-y: auto; padding: 4px 10px 10px; }
.nav h6 { margin: 14px 10px 6px; font: 600 10.5px/1 var(--font); letter-spacing: 1px; text-transform: uppercase; color: #7F95B4; }
.nav a { display: flex; align-items: center; gap: 11px; padding: 8px 10px; border-radius: 9px; color: #D3DEEE; text-decoration: none; font-size: 13.5px; position: relative; cursor: pointer; transition: background .12s; }
.nav a:hover { background: rgba(255,255,255,.07); color: #fff; }
.nav a.activo { background: rgba(255,255,255,.12); color: #fff; font-weight: 600; }
.nav a.activo::before { content: ""; position: absolute; left: -10px; top: 7px; bottom: 7px; width: 3px; border-radius: 0 3px 3px 0; background: var(--orange-light); }
.nav a svg { width: 18px; height: 18px; flex: none; opacity: .9; }
.nav a .cnt { margin-left: auto; font-size: 11.5px; font-weight: 600; min-width: 22px; text-align: center; padding: 1px 7px; border-radius: 20px; background: rgba(255,255,255,.12); color: #E8EEF7; }
.nav a .cnt.naranja { background: var(--orange); color: #fff; }
.nav a .cnt.rojo { background: #D9423F; color: #fff; }
.nav a .cnt:empty { display: none; }
.yo { border-top: 1px solid rgba(255,255,255,.09); padding: 12px 14px; display: flex; align-items: center; gap: 10px; cursor: pointer; }
.yo:hover { background: rgba(255,255,255,.05); }
.yo .nombre { font-size: 13px; color: #fff; font-weight: 600; line-height: 1.2; }
.yo .rol { font-size: 11.5px; color: #9DB0CB; }
.yo .sync { margin-left: auto; font-size: 11px; color: #9DB0CB; text-align: right; }

.principal { display: flex; flex-direction: column; min-width: 0; min-height: 0; }
.cabecera { display: flex; align-items: center; gap: 12px; padding: 14px 22px; background: var(--surface); border-bottom: 1px solid var(--border); min-height: 66px; }
.cabecera h1 { margin: 0; font: 800 20px/1.1 var(--font-display); letter-spacing: -.3px; white-space: nowrap; }
.cabecera h1 small { display: block; font: 400 12px/1.3 var(--font); color: var(--text-3); letter-spacing: 0; margin-top: 3px; }
.cabecera .hueco { flex: 1; }
.buscador { position: relative; flex: 0 1 340px; }
.buscador input { width: 100%; padding: 9px 12px 9px 36px; border: 1px solid var(--border); border-radius: 10px; background: var(--surface-2); outline: none; transition: border .12s, box-shadow .12s; }
.buscador input:focus { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); background: var(--surface); }
.buscador svg { position: absolute; left: 11px; top: 50%; transform: translateY(-50%); width: 16px; height: 16px; color: var(--muted); }
.contenido { flex: 1; min-height: 0; overflow: auto; }

/* ---------- Botones y controles ---------- */
.btn { display: inline-flex; align-items: center; gap: 7px; padding: 8px 14px; border-radius: 9px; border: 1px solid var(--border); background: var(--surface); color: var(--text); cursor: pointer; font-weight: 500; font-size: 13.5px; white-space: nowrap; transition: background .12s, border-color .12s, transform .05s; text-decoration: none; }
.btn:hover { background: var(--surface-3); }
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: .5; cursor: not-allowed; }
.btn svg { width: 16px; height: 16px; flex: none; }
.btn--primario { background: var(--accent); border-color: var(--accent); color: #fff; }
.btn--primario:hover { background: var(--accent-hover); border-color: var(--accent-hover); }
.btn--marino { background: var(--navy); border-color: var(--navy); color: #fff; }
.btn--marino:hover { background: var(--navy-900); }
.btn--fantasma { border-color: transparent; background: transparent; }
.btn--fantasma:hover { background: var(--surface-3); }
.btn--suave { background: var(--accent-soft); border-color: var(--accent-line); color: var(--accent-hover); }
.btn--peligro { color: var(--danger); }
.btn--peq { padding: 5px 10px; font-size: 12.5px; border-radius: 8px; }
.btn--icono { padding: 7px; }
.lateral .btn--primario { box-shadow: 0 4px 14px rgba(196,98,29,.35); padding: 10px 14px; }
.campo { display: flex; flex-direction: column; gap: 5px; }
.campo > label, .etq { font-size: 12px; font-weight: 600; color: var(--text-3); }
.campo small { color: var(--muted); font-size: 12px; }
.entrada, select.entrada, textarea.entrada { padding: 8px 11px; border: 1px solid var(--border); border-radius: 9px; background: var(--surface); outline: none; width: 100%; transition: border .12s, box-shadow .12s; }
.entrada:focus { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
textarea.entrada { resize: vertical; min-height: 70px; }
.interruptor { position: relative; display: inline-block; vertical-align: middle; width: 36px; height: 20px; flex: none; }
.interruptor input { opacity: 0; width: 100%; height: 100%; margin: 0; position: absolute; cursor: pointer; z-index: 1; }
.interruptor span { position: absolute; inset: 0; border-radius: 20px; background: var(--border-strong); transition: background .15s; }
.interruptor span::after { content: ""; position: absolute; left: 3px; top: 3px; width: 14px; height: 14px; border-radius: 50%; background: #fff; transition: transform .15s; box-shadow: 0 1px 2px rgba(0,0,0,.2); }
.interruptor input:checked + span { background: var(--accent); }
.interruptor input:checked + span::after { transform: translateX(16px); }
.interruptor input:focus-visible + span { box-shadow: 0 0 0 3px var(--accent-soft); }
.casilla { width: 16px; height: 16px; accent-color: var(--accent); cursor: pointer; }
.segmentos { display: inline-flex; border: 1px solid var(--border); border-radius: 9px; padding: 2px; background: var(--surface-2); }
.segmentos button { border: 0; background: transparent; padding: 5px 11px; border-radius: 7px; cursor: pointer; font-size: 12.5px; color: var(--text-3); }
.segmentos button.activo { background: var(--surface); color: var(--text); font-weight: 600; box-shadow: var(--sombra); }

/* ---------- Chips de estado, prioridad y plazo ---------- */
.chip { display: inline-flex; align-items: center; gap: 5px; padding: 2px 9px; border-radius: 20px; font-size: 11.5px; font-weight: 600; white-space: nowrap; border: 1px solid transparent; line-height: 18px; }
.chip::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.chip.sin-punto::before { display: none; }
.e-sin_asignar { background: var(--accent-soft); color: var(--accent-hover); border-color: var(--accent-line); }
.e-pendiente { background: var(--warn-soft); color: var(--warn); border-color: var(--warn-line); }
.e-en_curso { background: var(--info-soft); color: var(--info); border-color: var(--info-line); }
.e-esperando { background: var(--violet-soft); color: var(--violet); border-color: var(--violet-line); }
.e-respondido { background: var(--ok-soft); color: var(--ok); border-color: var(--ok-line); }
.e-gestionado { background: var(--teal-soft); color: var(--teal); border-color: var(--teal-line); }
.e-informado { background: var(--sky-soft); color: var(--sky); border-color: var(--sky-line); }
.e-no_procede { background: var(--gray-soft); color: var(--text-3); border-color: var(--gray-line); }
.p-alta { background: var(--warn-soft); color: var(--warn); border-color: var(--warn-line); }
.p-urgente { background: var(--danger-soft); color: var(--danger); border-color: var(--danger-line); }
.plazo { display: inline-flex; align-items: center; gap: 4px; font-size: 11.5px; font-weight: 600; white-space: nowrap; color: var(--text-3); }
.plazo svg { width: 13px; height: 13px; }
.plazo.vencido { color: var(--danger); }
.plazo.porVencer { color: var(--warn); }
.etiqueta { display: inline-flex; align-items: center; font-size: 10.5px; font-weight: 600; letter-spacing: .3px; padding: 1px 6px; border-radius: 5px; background: var(--surface-3); color: var(--text-3); text-transform: uppercase; }

/* ---------- Avatares ---------- */
.av { width: 30px; height: 30px; border-radius: 50%; display: inline-grid; place-items: center; font-size: 11.5px; font-weight: 700; color: #fff; flex: none; background: var(--navy-500); background-size: cover; background-position: center; letter-spacing: .3px; }
.av.peq { width: 22px; height: 22px; font-size: 9.5px; }
.av.gr { width: 38px; height: 38px; font-size: 13.5px; }
.av.nadie { background: var(--surface-3); color: var(--muted); border: 1.5px dashed var(--border-strong); }
.lateral .av { box-shadow: 0 0 0 2px rgba(255,255,255,.2); }

/* ---------- Bandeja: lista + lectura ---------- */
.bandeja { display: grid; grid-template-columns: minmax(360px, 44%) 1fr; height: 100%; min-height: 0; }
.bandeja.sin-lectura { grid-template-columns: 1fr; }
.columna-lista { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--border); background: var(--surface); }
.filtros { display: flex; align-items: center; gap: 8px; padding: 10px 14px; border-bottom: 1px solid var(--border); flex-wrap: wrap; }
.filtros select { padding: 5px 8px; font-size: 12.5px; border-radius: 8px; width: auto; }
.filtros .total { margin-left: auto; font-size: 12px; color: var(--muted); }
.barra-lote { display: flex; align-items: center; gap: 8px; padding: 8px 14px; background: var(--navy); color: #fff; font-size: 13px; }
.barra-lote .btn { background: rgba(255,255,255,.1); border-color: rgba(255,255,255,.18); color: #fff; }
.barra-lote .btn:hover { background: rgba(255,255,255,.2); }
.lista { flex: 1; overflow-y: auto; }
.fila { display: grid; grid-template-columns: 18px 34px 1fr auto; gap: 10px; padding: 12px 14px 12px 12px; border-bottom: 1px solid var(--border); cursor: pointer; position: relative; transition: background .1s; align-items: start; }
.fila:hover { background: var(--surface-2); }
.fila.sel { background: var(--accent-soft); }
.fila.sel::before { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--accent); }
.fila .casilla { margin-top: 7px; }
.fila .linea1 { display: flex; align-items: center; gap: 6px; min-width: 0; }
.fila .quien { font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--text-2); }
.fila.nueva .quien { font-weight: 700; color: var(--text); }
.fila.nueva::after { content: ""; position: absolute; left: 62px; top: 10px; width: 10px; height: 10px; border-radius: 50%; background: var(--info); border: 2px solid var(--surface); }
.fila .asunto { font-size: 13.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; margin-top: 1px; color: var(--text-2); }
.fila.nueva .asunto { font-weight: 600; color: var(--text); }
.fila .extracto { font-size: 12.5px; color: var(--muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; margin-top: 2px; }
.fila .linea3 { display: flex; align-items: center; gap: 6px; margin-top: 7px; flex-wrap: wrap; }
.fila .derecha { display: flex; flex-direction: column; align-items: flex-end; gap: 6px; font-size: 12px; color: var(--muted); white-space: nowrap; }
.fila .iconos { display: flex; gap: 6px; align-items: center; color: var(--muted); }
.fila .iconos svg { width: 14px; height: 14px; }
.vacio { padding: 60px 30px; text-align: center; color: var(--text-3); }
.vacio .ilus { width: 74px; height: 74px; margin: 0 auto 14px; border-radius: 22px; background: var(--accent-soft); display: grid; place-items: center; color: var(--accent); }
.vacio .ilus svg { width: 34px; height: 34px; }
.vacio h3 { margin: 0 0 6px; font: 700 16px var(--font-display); color: var(--text); }
.mas { padding: 14px; text-align: center; }

.lectura { display: flex; flex-direction: column; min-height: 0; background: var(--bg); }
.lectura-cab { background: var(--surface); border-bottom: 1px solid var(--border); padding: 16px 22px 14px; }
.lectura-cab h2 { margin: 0 0 8px; font: 700 18px/1.3 var(--font-display); letter-spacing: -.2px; }
.lectura-cab .meta { display: flex; align-items: center; flex-wrap: wrap; gap: 8px 14px; font-size: 12.5px; color: var(--text-3); }
.control-fila { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-top: 12px; }
.selector { display: inline-flex; align-items: center; gap: 8px; padding: 5px 10px 5px 6px; border: 1px solid var(--border); border-radius: 22px; background: var(--surface); cursor: pointer; font-size: 13px; transition: border-color .12s, background .12s; }
.selector:hover { border-color: var(--border-strong); background: var(--surface-2); }
.selector .flecha { width: 14px; height: 14px; color: var(--muted); }
.selector.estado { padding: 4px 8px 4px 4px; }
.acciones { display: flex; gap: 8px; flex-wrap: wrap; padding: 12px 22px; background: var(--surface); border-bottom: 1px solid var(--border); }
.acciones .sep { width: 1px; background: var(--border); margin: 2px 4px; }
.cierres { display: flex; gap: 6px; flex-wrap: wrap; }
.cierres .btn { padding: 6px 10px; font-size: 12.5px; }
.cierres .btn .chip { padding: 0; border: 0; background: transparent; }
.lectura-cuerpo { flex: 1; overflow-y: auto; padding: 18px 22px 40px; }
.aviso-banda { display: flex; align-items: center; gap: 10px; padding: 10px 14px; border-radius: var(--r); font-size: 13px; margin-bottom: 14px; border: 1px solid; }
.aviso-banda svg { width: 18px; height: 18px; flex: none; }
.aviso-banda.rojo { background: var(--danger-soft); border-color: var(--danger-line); color: var(--danger); }
.aviso-banda.ambar { background: var(--warn-soft); border-color: var(--warn-line); color: var(--warn); }
.aviso-banda.azul { background: var(--info-soft); border-color: var(--info-line); color: var(--info); }
.aviso-banda.verde { background: var(--ok-soft); border-color: var(--ok-line); color: var(--ok); }
.aviso-banda .btn { margin-left: auto; }
.crm { display: flex; align-items: center; gap: 12px; padding: 10px 14px; border: 1px solid var(--border); border-radius: var(--r); background: var(--surface); margin-bottom: 14px; font-size: 13px; }
.crm .ico { width: 30px; height: 30px; border-radius: 8px; display: grid; place-items: center; background: var(--info-soft); color: var(--info); flex: none; }
.crm .ico svg { width: 16px; height: 16px; }
.crm .btn { margin-left: auto; }

.mensaje { background: var(--surface); border: 1px solid var(--border); border-radius: var(--r-lg); margin-bottom: 12px; box-shadow: var(--sombra); overflow: hidden; }
.mensaje.saliente { border-left: 4px solid var(--accent); }
.mensaje-cab { display: flex; gap: 12px; align-items: flex-start; padding: 13px 16px; cursor: pointer; }
.mensaje-cab .de { font-weight: 600; }
.mensaje-cab .de small { font-weight: 400; color: var(--muted); margin-left: 4px; }
.mensaje-cab .para { font-size: 12px; color: var(--text-3); margin-top: 1px; }
.mensaje-cab .fecha { margin-left: auto; font-size: 12px; color: var(--muted); white-space: nowrap; text-align: right; }
.mensaje-cab .origen { display: block; margin-top: 3px; }
.mensaje .resumen-cerrado { padding: 0 16px 13px 58px; color: var(--muted); font-size: 13px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; margin-top: -6px; }
.mensaje-cuerpo { padding: 2px 16px 14px 58px; }
.mensaje-cuerpo iframe { width: 100%; border: 0; display: block; min-height: 60px; background: transparent; }
:root[data-theme="dark"] .mensaje-cuerpo iframe { background: #fff; border-radius: 8px; padding: 8px; }
.adjuntos { display: flex; flex-wrap: wrap; gap: 8px; padding: 0 16px 14px 58px; }
.adjunto { display: inline-flex; align-items: center; gap: 8px; padding: 7px 11px; border: 1px solid var(--border); border-radius: 9px; font-size: 12.5px; background: var(--surface-2); text-decoration: none; color: var(--text); max-width: 280px; }
.adjunto:hover { border-color: var(--accent); background: var(--accent-soft); }
.adjunto svg { width: 16px; height: 16px; color: var(--accent); flex: none; }
.adjunto span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.adjunto small { color: var(--muted); }

.seccion-titulo { display: flex; align-items: center; gap: 8px; margin: 22px 0 10px; font: 700 13px var(--font-display); color: var(--text-2); text-transform: uppercase; letter-spacing: .6px; }
.seccion-titulo svg { width: 16px; height: 16px; color: var(--accent); }
.nota { background: #FFFBEF; border: 1px solid #F2E3B5; border-radius: var(--r); padding: 10px 13px; margin-bottom: 8px; font-size: 13.5px; }
:root[data-theme="dark"] .nota { background: #2A2416; border-color: #4D4224; }
.nota .cab { display: flex; align-items: center; gap: 8px; font-size: 12px; color: var(--text-3); margin-bottom: 4px; }
.nota .cab b { color: var(--text); }
.nota p { margin: 0; white-space: pre-wrap; }
.nota-nueva { display: flex; gap: 8px; align-items: flex-start; margin-top: 8px; }
.nota-nueva textarea { min-height: 42px; }
.historial { position: relative; padding-left: 18px; }
.historial::before { content: ""; position: absolute; left: 5px; top: 6px; bottom: 6px; width: 2px; background: var(--border); }
.historial li { list-style: none; position: relative; font-size: 12.5px; color: var(--text-3); padding: 4px 0; }
.historial li::before { content: ""; position: absolute; left: -17px; top: 9px; width: 8px; height: 8px; border-radius: 50%; background: var(--surface); border: 2px solid var(--border-strong); }
.historial li b { color: var(--text-2); font-weight: 600; }
.historial li time { color: var(--muted); margin-left: 6px; }
.historial ul { margin: 0; padding: 0; }

/* ---------- Redactar ---------- */
.redactar { background: var(--surface); border: 1px solid var(--border-strong); border-radius: var(--r-lg); box-shadow: var(--sombra-alta); margin-bottom: 16px; overflow: hidden; }
.redactar-cab { display: flex; align-items: center; gap: 8px; padding: 10px 14px; background: var(--navy); color: #fff; font-weight: 600; font-size: 13.5px; }
.redactar-cab .btn { margin-left: auto; color: #fff; }
.redactar .campos { padding: 4px 14px; }
.redactar .campos label { display: flex; align-items: center; gap: 10px; border-bottom: 1px solid var(--border); padding: 7px 0; font-size: 13px; color: var(--text-3); }
.redactar .campos label > span:first-child { width: 52px; flex: none; }
.redactar .campos input { flex: 1; border: 0; outline: none; background: transparent; padding: 2px 0; }
.herramientas { display: flex; gap: 2px; padding: 6px 10px; border-bottom: 1px solid var(--border); background: var(--surface-2); }
.herramientas button { border: 0; background: transparent; width: 30px; height: 28px; border-radius: 6px; cursor: pointer; color: var(--text-2); font-weight: 700; }
.herramientas button:hover { background: var(--surface-3); }
.editor { min-height: 180px; max-height: 420px; overflow-y: auto; padding: 14px 16px; outline: none; font-size: 14px; line-height: 1.55; }
.editor blockquote { margin: 8px 0; padding-left: 12px; border-left: 3px solid var(--border-strong); color: var(--text-3); }
.redactar-pie { display: flex; align-items: center; gap: 10px; padding: 10px 14px; border-top: 1px solid var(--border); background: var(--surface-2); flex-wrap: wrap; }
.redactar-pie .tras { display: flex; align-items: center; gap: 8px; font-size: 12.5px; color: var(--text-3); margin-left: auto; }
.redactar-pie select { width: auto; padding: 6px 8px; font-size: 13px; }
.lista-adjuntos { display: flex; flex-wrap: wrap; gap: 6px; padding: 0 14px 10px; }
.lista-adjuntos .adjunto button { border: 0; background: transparent; cursor: pointer; color: var(--muted); padding: 0 0 0 4px; }

/* ---------- Menús, modales y avisos ---------- */
.menu { position: fixed; z-index: 60; background: var(--surface); border: 1px solid var(--border); border-radius: 12px; box-shadow: var(--sombra-alta); padding: 6px; min-width: 230px; max-height: 70vh; overflow-y: auto; animation: aparecer .12s ease-out; }
.menu .titulo { padding: 6px 10px 4px; font-size: 11px; text-transform: uppercase; letter-spacing: .6px; color: var(--muted); font-weight: 600; }
.menu button { display: flex; align-items: center; gap: 10px; width: 100%; padding: 8px 10px; border: 0; background: transparent; border-radius: 8px; cursor: pointer; text-align: left; font-size: 13.5px; }
.menu button:hover, .menu button:focus-visible { background: var(--surface-3); outline: none; }
.menu button .desc { display: block; font-size: 11.5px; color: var(--muted); }
.menu button .marca-ok { margin-left: auto; color: var(--accent); font-weight: 700; }
.menu hr { border: 0; border-top: 1px solid var(--border); margin: 5px 0; }
.menu .buscar { padding: 4px 4px 6px; }
@keyframes aparecer { from { opacity: 0; transform: translateY(-4px); } to { opacity: 1; transform: none; } }
.velo { position: fixed; inset: 0; background: rgba(15,24,38,.45); z-index: 50; display: grid; place-items: center; padding: 20px; animation: aparecer .15s; backdrop-filter: blur(2px); }
.modal { background: var(--surface); border-radius: var(--r-xl); box-shadow: var(--sombra-alta); width: min(520px, 100%); max-height: 90vh; overflow: auto; }
.modal.ancho { width: min(760px, 100%); }
.modal-cab { padding: 18px 22px 6px; }
.modal-cab h3 { margin: 0; font: 700 17px var(--font-display); }
.modal-cab p { margin: 6px 0 0; color: var(--text-3); font-size: 13px; }
.modal-cuerpo { padding: 12px 22px; display: flex; flex-direction: column; gap: 12px; }
.modal-pie { padding: 12px 22px 18px; display: flex; justify-content: flex-end; gap: 8px; }
.tostadas { position: fixed; bottom: 20px; right: 20px; display: flex; flex-direction: column; gap: 8px; z-index: 70; }
.tostada { background: var(--navy-900); color: #fff; padding: 11px 16px; border-radius: 11px; box-shadow: var(--sombra-alta); font-size: 13.5px; display: flex; gap: 10px; align-items: center; animation: aparecer .2s; max-width: 420px; }
.tostada.mal { background: #8E1F1F; }
.tostada svg { width: 18px; height: 18px; flex: none; color: var(--orange-light); }

/* ---------- Panel de control ---------- */
.pagina { padding: 22px; max-width: 1400px; margin: 0 auto; }
.fila-filtros { display: flex; align-items: center; gap: 10px; margin-bottom: 16px; flex-wrap: wrap; }
.kpis { display: grid; grid-template-columns: repeat(auto-fill, minmax(170px, 1fr)); gap: 12px; margin-bottom: 16px; }
.kpi { background: var(--surface); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 14px 16px; box-shadow: var(--sombra); cursor: default; position: relative; overflow: hidden; }
.kpi.clic { cursor: pointer; }
.kpi.clic:hover { border-color: var(--border-strong); }
.kpi .etq { display: flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 600; color: var(--text-3); }
.kpi .etq svg { width: 14px; height: 14px; }
.kpi .valor { font: 800 28px/1.1 var(--font-display); margin-top: 8px; letter-spacing: -.5px; color: var(--text); }
.kpi .valor small { font-size: 14px; font-weight: 600; color: var(--text-3); margin-left: 2px; }
.kpi .pie { font-size: 12px; color: var(--muted); margin-top: 4px; }
.kpi.acento { border-top: 3px solid var(--accent); }
.kpi.peligro { border-top: 3px solid var(--danger); }
.kpi.peligro .valor { color: var(--danger); }
.rejilla { display: grid; grid-template-columns: repeat(12, 1fr); gap: 14px; margin-bottom: 14px; }
.tarjeta { background: var(--surface); border: 1px solid var(--border); border-radius: var(--r-lg); box-shadow: var(--sombra); padding: 16px 18px; min-width: 0; }
.tarjeta h3 { margin: 0 0 2px; font: 700 15px var(--font-display); }
.tarjeta .sub { font-size: 12px; color: var(--text-3); margin-bottom: 12px; }
.tarjeta .cab { display: flex; align-items: flex-start; gap: 10px; }
.tarjeta .cab .hueco { flex: 1; }
.c8 { grid-column: span 8; } .c4 { grid-column: span 4; } .c6 { grid-column: span 6; } .c12 { grid-column: span 12; } .c5 { grid-column: span 5; } .c7 { grid-column: span 7; }
@media (max-width: 1150px) { .c8, .c4, .c6, .c5, .c7 { grid-column: span 12; } }
.leyenda { display: flex; gap: 14px; font-size: 12px; color: var(--text-3); }
.leyenda span { display: inline-flex; align-items: center; gap: 6px; }
.leyenda i { width: 10px; height: 10px; border-radius: 3px; display: inline-block; }
.grafico { position: relative; }
.grafico svg { width: 100%; display: block; overflow: visible; }
.grafico .eje { font-size: 11px; fill: var(--muted); }
.grafico .rejilla-l { stroke: var(--border); stroke-width: 1; }
.grafico .base { stroke: var(--border-strong); stroke-width: 1; }
.grafico rect.barra { transition: opacity .1s; }
.grafico .col:hover rect.barra, .grafico .col:focus rect.barra { opacity: .8; }
.grafico .col:focus { outline: none; }
.grafico .col:focus .hit { stroke: var(--accent); stroke-width: 1.5; }
.burbuja { position: absolute; pointer-events: none; background: var(--surface); border: 1px solid var(--border); box-shadow: var(--sombra-alta); border-radius: 9px; padding: 8px 11px; font-size: 12px; min-width: 130px; z-index: 5; transform: translate(-50%, -100%); margin-top: -10px; }
.burbuja .t { color: var(--text-3); margin-bottom: 4px; }
.burbuja .r { display: flex; align-items: center; gap: 7px; }
.burbuja .r i { width: 12px; height: 2.5px; border-radius: 2px; }
.burbuja .r b { font-size: 13px; }
.barras-h .item { display: grid; grid-template-columns: 160px 1fr 44px; gap: 10px; align-items: center; padding: 5px 0; font-size: 13px; }
.barras-h .pista { height: 10px; border-radius: 5px; background: var(--surface-3); overflow: hidden; }
.barras-h .relleno { height: 100%; border-radius: 0 5px 5px 0; background: var(--serie-1); min-width: 2px; }
.barras-h .num { text-align: right; font-weight: 600; font-variant-numeric: tabular-nums; }
.tabla { width: 100%; border-collapse: collapse; font-size: 13px; }
.tabla th { text-align: left; font-size: 11.5px; text-transform: uppercase; letter-spacing: .5px; color: var(--muted); font-weight: 600; padding: 8px 10px; border-bottom: 1px solid var(--border); white-space: nowrap; }
.tabla td { padding: 10px; border-bottom: 1px solid var(--border); vertical-align: middle; }
.tabla tr:last-child td { border-bottom: 0; }
.tabla td.n, .tabla th.n { text-align: right; font-variant-numeric: tabular-nums; }
.tabla tr.clic { cursor: pointer; }
.tabla tr.clic:hover td { background: var(--surface-2); }
.persona { display: flex; align-items: center; gap: 10px; }
.persona b { display: block; font-weight: 600; }
.persona small { color: var(--muted); font-size: 12px; }
.mini-barra { display: flex; height: 8px; border-radius: 4px; overflow: hidden; gap: 2px; min-width: 90px; background: var(--surface-3); }
.mini-barra span { height: 100%; }
.cero { color: var(--muted); }
.rojo-t { color: var(--danger); font-weight: 700; }
.actividad li { list-style: none; display: flex; gap: 10px; padding: 8px 0; border-bottom: 1px solid var(--border); font-size: 13px; }
.actividad li:last-child { border: 0; }
.actividad ul { padding: 0; margin: 0; }
.actividad time { color: var(--muted); font-size: 12px; white-space: nowrap; margin-left: auto; }
.actividad .txt { min-width: 0; }
.actividad .txt span { color: var(--text-3); }

/* ---------- Equipo y ajustes ---------- */
.pestanas { display: flex; gap: 4px; border-bottom: 1px solid var(--border); margin-bottom: 18px; overflow-x: auto; }
.pestanas button { border: 0; background: transparent; padding: 10px 14px; cursor: pointer; color: var(--text-3); font-weight: 500; border-bottom: 2px solid transparent; margin-bottom: -1px; white-space: nowrap; }
.pestanas button.activo { color: var(--text); border-bottom-color: var(--accent); font-weight: 600; }
.formulario { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px 18px; }
.formulario .ancho { grid-column: 1 / -1; }
@media (max-width: 800px) { .formulario { grid-template-columns: 1fr; } }
.ayuda { background: var(--info-soft); border: 1px solid var(--info-line); color: var(--text-2); border-radius: var(--r); padding: 11px 14px; font-size: 13px; line-height: 1.5; }
.ayuda b { color: var(--text); }
.opcion { display: flex; align-items: flex-start; gap: 12px; padding: 12px 0; border-bottom: 1px solid var(--border); }
.opcion:last-child { border: 0; }
.opcion .txt { flex: 1; }
.opcion .txt b { display: block; font-weight: 600; }
.opcion .txt small { color: var(--text-3); font-size: 12.5px; }
.tabla-avisos th, .tabla-avisos td { text-align: center; }
.tabla-avisos td:first-child, .tabla-avisos th:first-child { text-align: left; }
.dias { display: flex; gap: 6px; flex-wrap: wrap; }
.dias label { display: inline-flex; align-items: center; justify-content: center; width: 38px; height: 34px; border: 1px solid var(--border); border-radius: 8px; cursor: pointer; font-size: 12.5px; font-weight: 600; color: var(--text-3); }
.dias input { display: none; }
.dias label:has(input:checked) { background: var(--accent); border-color: var(--accent); color: #fff; }
.pie-guardar { position: sticky; bottom: 0; background: linear-gradient(transparent, var(--bg) 30%); padding: 18px 0 4px; display: flex; gap: 10px; justify-content: flex-end; }

/* ---------- Entrada (sin acceso / demo) ---------- */
.pantalla-entrada { height: 100vh; display: grid; place-items: center; background: linear-gradient(160deg, var(--navy-900), var(--navy) 60%, var(--navy-700)); padding: 20px; overflow: auto; }
.caja-entrada { background: var(--surface); border-radius: 22px; padding: 34px; width: min(460px, 100%); box-shadow: 0 30px 80px rgba(0,0,0,.35); text-align: center; }
.caja-entrada img { width: 64px; height: 64px; }
.caja-entrada h1 { font: 800 26px var(--font-display); margin: 12px 0 4px; }
.caja-entrada h1 span { color: var(--accent); }
.caja-entrada p { color: var(--text-3); margin: 6px 0 18px; }
.caja-entrada .usuarios { display: flex; flex-direction: column; gap: 8px; text-align: left; }
.caja-entrada .usuarios button { display: flex; align-items: center; gap: 12px; padding: 10px 12px; border: 1px solid var(--border); border-radius: 12px; background: var(--surface); cursor: pointer; }
.caja-entrada .usuarios button:hover { border-color: var(--accent); background: var(--accent-soft); }
.cargando { display: grid; place-items: center; height: 100%; color: var(--muted); }
.giro { width: 28px; height: 28px; border-radius: 50%; border: 3px solid var(--border); border-top-color: var(--accent); animation: girar .8s linear infinite; }
@keyframes girar { to { transform: rotate(360deg); } }

/* ---------- Pantallas estrechas ---------- */
@media (max-width: 1080px) {
  .bandeja { grid-template-columns: 1fr; }
  .bandeja.leyendo .columna-lista { display: none; }
  .bandeja:not(.leyendo) .lectura { display: none; }
}
.solo-movil { display: none !important; }
@media (max-width: 760px) {
  .app { grid-template-columns: 1fr; }
  .lateral { display: none; }
  .app.menu-abierto .lateral { display: flex; position: fixed; inset: 0 auto 0 0; width: 260px; z-index: 40; }
  .cabecera { padding: 10px 14px; }
  .buscador { display: none; }
  .solo-movil { display: inline-flex !important; }
}
@media print { .lateral, .cabecera, .acciones { display: none; } body { overflow: visible; } }

/* ---------- Vista «Webmail»: lista ancha como Bitrix24, color por responsable y lectura en panel ---------- */
.bandeja.web { grid-template-columns: 1fr; }
.bandeja.web .columna-lista { border-right: 0; }
.bandeja.web .lectura { position: fixed; top: 0; right: 0; bottom: 0; width: min(1020px, 82vw); z-index: 30; box-shadow: -18px 0 48px rgba(15,24,38,.22); transform: translateX(104%); transition: transform .22s ease; visibility: hidden; }
.bandeja.web.leyendo .lectura { transform: none; visibility: visible; }
.velo-lectura { display: none; }
.bandeja.web.leyendo .velo-lectura { display: block; position: fixed; inset: 0; background: rgba(15,24,38,.28); z-index: 29; animation: aparecer .15s; }
.cerrar-lectura { display: none; }
.bandeja.web .cerrar-lectura { display: inline-flex; }
@media (max-width: 1080px) { .bandeja:not(.web) .cerrar-lectura { display: inline-flex; } .bandeja.web .lectura { width: 100vw; display: flex; } .bandeja.web .columna-lista { display: flex !important; } }

.fila-web { display: grid; grid-template-columns: 18px 8px 30px minmax(130px, 200px) minmax(0, 1fr) auto auto 118px 74px; gap: 12px; align-items: center; padding: 8px 16px 8px 14px; border-bottom: 1px solid var(--border); cursor: pointer; position: relative; background: var(--surface); transition: background .1s; min-height: 50px; }
.fila-web:hover { background: var(--surface-2); }
.fila-web.asignada { background: color-mix(in srgb, var(--c) 11%, var(--surface)); box-shadow: inset 4px 0 0 var(--c); }
.fila-web.asignada:hover { background: color-mix(in srgb, var(--c) 18%, var(--surface)); }
.fila-web.sel { outline: 2px solid var(--accent); outline-offset: -2px; }
.fila-web .punto { width: 8px; height: 8px; border-radius: 50%; }
.fila-web.nueva .punto { background: var(--info); }
.fila-web .quien { font-weight: 500; color: var(--text-2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; display: flex; gap: 6px; align-items: center; }
.fila-web.nueva .quien { font-weight: 700; color: var(--text); }
.fila-web .asunto-l { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; display: flex; align-items: center; gap: 8px; }
.fila-web .asunto-l b { font-weight: 500; color: var(--info); flex: none; max-width: 70%; overflow: hidden; text-overflow: ellipsis; }
.fila-web.nueva .asunto-l b { font-weight: 700; }
.fila-web .asunto-l .ext { color: var(--muted); font-size: 12.5px; overflow: hidden; text-overflow: ellipsis; }
.fila-web .col-fecha { display: flex; align-items: center; justify-content: flex-end; gap: 6px; font-size: 12px; color: var(--muted); white-space: nowrap; }
.fila-web .col-fecha svg { width: 14px; height: 14px; }
.estado-rapido { border: 0; background: transparent; padding: 0; cursor: pointer; border-radius: 20px; }
.estado-rapido:hover .chip, .estado-rapido:focus-visible .chip { filter: brightness(.95); box-shadow: 0 0 0 2px var(--border-strong); }
.asig-rapida { display: inline-flex; align-items: center; gap: 6px; min-width: 128px; padding: 3px 8px 3px 3px; border-radius: 20px; border: 1px solid color-mix(in srgb, var(--c) 50%, transparent); background: color-mix(in srgb, var(--c) 20%, var(--surface)); color: var(--text); font-size: 12.5px; font-weight: 600; cursor: pointer; }
.asig-rapida span { flex: 1; text-align: left; }
.asig-rapida > svg { width: 14px; height: 14px; color: var(--text-3); }
.asig-rapida:hover { background: color-mix(in srgb, var(--c) 30%, var(--surface)); }
.asig-rapida.nadie { border: 1.5px dashed var(--accent-line); background: var(--accent-soft); color: var(--accent-hover); padding-left: 8px; }
.asig-rapida.nadie:hover { border-color: var(--accent); }
.leyenda-equipo { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; padding: 7px 14px; border-bottom: 1px solid var(--border); background: var(--surface-2); }
.leyenda-equipo .etq { margin-right: 4px; }
.leyenda-equipo button { display: inline-flex; align-items: center; gap: 6px; border: 1px solid var(--border); background: var(--surface); border-radius: 20px; padding: 3px 10px 3px 5px; font-size: 12px; cursor: pointer; color: var(--text-2); }
.leyenda-equipo button i { width: 12px; height: 12px; border-radius: 50%; background: var(--c); }
.leyenda-equipo button.sin i { background: transparent; border: 1.5px dashed var(--accent); }
.leyenda-equipo button.activo { border-color: var(--c, var(--accent)); background: color-mix(in srgb, var(--c, var(--accent)) 16%, var(--surface)); font-weight: 600; color: var(--text); }
.filtros .segmentos { margin-left: 4px; }
.lectura-cab.asignada { box-shadow: inset 0 4px 0 var(--c); }
.punto-color { width: 10px; height: 10px; border-radius: 50%; display: inline-block; }
.muestra-color { width: 26px; height: 26px; border-radius: 8px; border: 2px solid var(--surface); box-shadow: 0 0 0 1px var(--border-strong); cursor: pointer; display: inline-block; padding: 0; }
.menu .muestra-color { width: 18px; height: 18px; border-radius: 5px; cursor: inherit; }

.marca small.version { margin-top: 3px; color: #7F95B4; font-size: 10.5px; letter-spacing: .3px; }

/* ---------- Lectura compacta con panel de gestión a la derecha ---------- */
.lectura { container-type: inline-size; }
.lectura-cab.compacta { padding: 12px 18px 10px; }
.lectura-cab .fila-titulo { display: flex; align-items: center; gap: 10px; min-width: 0; }
.lectura-cab .fila-titulo h2 { flex: 1; margin: 0; font-size: 17px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; min-width: 0; }
.lectura-cab.compacta .meta { margin-top: 4px; padding-left: 0; }
.barra-cab { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; margin-top: 10px; }
.acciones-cab { display: flex; gap: 4px; margin-left: auto; }
.lectura-dos { flex: 1; min-height: 0; display: grid; grid-template-columns: minmax(0, 1fr) 300px; }
.lectura-dos .lectura-cuerpo { min-width: 0; }
.lectura-lado { border-left: 1px solid var(--border); background: var(--surface); overflow-y: auto; padding: 4px 0 30px; }
@container (max-width: 820px) {
  .lectura-dos { grid-template-columns: 1fr; overflow-y: auto; }
  .lectura-dos .lectura-cuerpo { overflow: visible; order: 2; }
  .lectura-lado { border-left: 0; border-bottom: 1px solid var(--border); overflow: visible; order: 1; display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); }
}
.lado-sec { padding: 12px 16px; border-bottom: 1px solid var(--border); display: flex; flex-direction: column; gap: 8px; }
.lado-sec h4 { margin: 0; font: 700 11px/1 var(--font); text-transform: uppercase; letter-spacing: .7px; color: var(--muted); }
.ayuda-lado { color: var(--muted); font-size: 12px; }
.resp-actual { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border-radius: 12px; background: color-mix(in srgb, var(--c, var(--accent)) 14%, var(--surface)); border: 1px solid color-mix(in srgb, var(--c, var(--accent)) 40%, transparent); }
.resp-actual.nadie { background: var(--accent-soft); border: 1.5px dashed var(--accent-line); }
.resp-actual b { display: block; font-size: 14px; }
.resp-actual small { color: var(--text-3); font-size: 11.5px; }
.asig-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(118px, 1fr)); gap: 6px; }
.asig-persona { display: flex; align-items: center; gap: 6px; padding: 4px 8px 4px 4px; border-radius: 20px; border: 1px solid var(--border); background: var(--surface); cursor: pointer; font-size: 12.5px; font-weight: 500; color: var(--text-2); text-align: left; transition: background .1s, border-color .1s; }
.asig-persona:hover:not(:disabled) { border-color: var(--c); background: color-mix(in srgb, var(--c) 12%, var(--surface)); }
.asig-persona.activo { border-color: var(--c); background: color-mix(in srgb, var(--c) 22%, var(--surface)); color: var(--text); font-weight: 700; }
.asig-persona span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.asig-persona:disabled { opacity: .55; cursor: not-allowed; }
.fila-btns { display: flex; gap: 6px; flex-wrap: wrap; }
.estados-lado { display: flex; flex-direction: column; gap: 4px; }
.estado-op { display: flex; align-items: center; padding: 4px 6px; border: 1px solid transparent; border-radius: 9px; background: transparent; cursor: pointer; text-align: left; }
.estado-op:hover:not(:disabled) { background: var(--surface-2); border-color: var(--border); }
.estado-op.activo { background: var(--surface-3); border-color: var(--border-strong); }
.estado-op.activo::after { content: "\2713"; margin-left: auto; color: var(--accent); font-weight: 700; padding-right: 4px; }
.estado-op:disabled { cursor: not-allowed; opacity: .6; }
.segmentos.ancho { display: flex; }
.segmentos.ancho button { flex: 1; }
.plazo-lado { display: flex; gap: 8px; align-items: flex-start; font-size: 12.5px; color: var(--text-2); }
.plazo-lado svg { width: 16px; height: 16px; margin-top: 2px; flex: none; }
.plazo-lado b { display: block; }
.plazo-lado small { color: var(--muted); }
.plazo-lado.vencido { color: var(--danger); }
.plazo-lado.porVencer { color: var(--warn); }
.lista-acciones { display: flex; flex-direction: column; gap: 6px; }
.lista-acciones .btn { justify-content: flex-start; }
.cliente-lado { display: flex; gap: 10px; align-items: center; min-width: 0; }
.cliente-lado div { min-width: 0; }
.cliente-lado b { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cliente-lado small { color: var(--muted); font-size: 12px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; display: block; }
.crm.crm-lado { flex-wrap: wrap; margin: 0; padding: 10px; }
.crm.crm-lado .btn { margin-left: 0; }

/* ---------- Acciones rápidas en la fila ---------- */
.acciones-fila { position: absolute; right: 12px; top: 50%; transform: translateY(-50%); display: none; gap: 4px; padding: 3px; border-radius: 10px; background: var(--surface); box-shadow: var(--sombra); border: 1px solid var(--border); }
.fila-web:hover .acciones-fila, .fila-web:focus-within .acciones-fila { display: flex; }
.acciones-fila .btn { padding: 5px; }

/* ---------- Cajón de ajustes rápidos ---------- */
.cajon-velo { place-items: stretch end; padding: 0; }
.cajon { width: min(420px, 100vw); height: 100vh; background: var(--surface); box-shadow: var(--sombra-alta); display: flex; flex-direction: column; animation: entrarDerecha .2s ease; }
@keyframes entrarDerecha { from { transform: translateX(30px); opacity: 0; } to { transform: none; opacity: 1; } }
.cajon-cab { display: flex; align-items: center; justify-content: space-between; padding: 16px 18px; border-bottom: 1px solid var(--border); }
.cajon-cab h3 { margin: 0; font: 700 17px var(--font-display); }
.cajon-cuerpo { flex: 1; overflow-y: auto; }
.cajon .lado-sec > .btn { justify-content: flex-start; }
.fila-ajuste { display: flex; align-items: center; justify-content: space-between; gap: 12px; font-size: 13px; }
.fila-ajuste > span { flex: 1; }
.fila-ajuste small { display: block; color: var(--muted); font-size: 11.5px; }
.fila-ajuste select.entrada { width: auto; max-width: 210px; padding: 6px 8px; }

/* ---------- Tabla de roles ---------- */
.tabla-roles td:not(:first-child), .tabla-roles th:not(:first-child) { text-align: center; width: 120px; }
.tabla-roles .si { color: var(--ok); font-weight: 800; font-size: 15px; }
.tabla-roles .no { color: var(--muted); }

/* ---------- Barra de acciones tipo Outlook ---------- */
.contenido:has(.marco-bandeja) { overflow: hidden; }
.marco-bandeja { display: flex; flex-direction: column; height: 100%; min-height: 0; }
.marco-bandeja > .bandeja { flex: 1; min-height: 0; height: auto; }
.cinta { display: flex; align-items: stretch; gap: 0; padding: 6px 10px 0; background: var(--surface); border-bottom: 1px solid var(--border); overflow-x: auto; flex: none; scrollbar-width: thin; }
.cinta-grupo { display: flex; flex-direction: column; padding: 0 6px; border-right: 1px solid var(--border); flex: none; }
.cinta-grupo:last-of-type { border-right: 0; }
.cinta-botones { display: flex; align-items: stretch; gap: 2px; flex: 1; }
.cinta-titulo { text-align: center; font-size: 11px; color: var(--muted); padding: 3px 0 5px; white-space: nowrap; }
.cinta-pila { display: flex; flex-direction: column; justify-content: center; gap: 1px; }
.cb { display: inline-flex; align-items: center; gap: 6px; border: 1px solid transparent; background: transparent; border-radius: 7px; cursor: pointer; color: var(--text-2); font-size: 12.5px; white-space: nowrap; transition: background .1s, border-color .1s; }
.cb:hover:not(:disabled) { background: var(--surface-3); border-color: var(--border); color: var(--text); }
.cb:active:not(:disabled) { background: var(--accent-soft); }
.cb:disabled { opacity: .38; cursor: default; }
.cb svg { flex: none; color: var(--navy-500); }
:root[data-theme="dark"] .cb svg { color: var(--info); }
.cb.peligro svg { color: var(--danger); }
.cb .flecha { width: 12px !important; height: 12px !important; color: var(--muted) !important; }
.cb.grande { flex-direction: column; justify-content: center; gap: 3px; padding: 6px 6px; min-width: 60px; line-height: 1.15; }
.cb.grande svg { width: 24px; height: 24px; }
.cb.grande span { font-size: 12px; text-align: center; }
.cb.peq { padding: 3px 8px 3px 6px; }
.cb.peq svg { width: 15px; height: 15px; }
.cinta-sel { margin-left: auto; align-self: center; display: flex; align-items: center; gap: 4px; padding: 0 8px; font-size: 12px; color: var(--muted); white-space: nowrap; }
.cinta-sel b { color: var(--accent-hover); font-size: 14px; }

/* ---------- Filtros rápidos ---------- */
.filtros-rapidos { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; padding: 8px 14px; background: var(--surface); border-bottom: 1px solid var(--border); flex: none; }
.filtros-rapidos .total { font-size: 12px; color: var(--muted); }
.filtros-rapidos .cinta-sel { margin-left: auto; padding: 0 4px; }
.pestanas-mini { display: inline-flex; margin-right: 6px; }
.pestanas-mini button { border: 0; background: transparent; padding: 6px 10px 5px; font-size: 14px; color: var(--text-3); border-bottom: 2px solid transparent; cursor: pointer; }
.pestanas-mini button.activo { color: var(--navy-500); border-bottom-color: var(--navy-500); font-weight: 600; }
:root[data-theme="dark"] .pestanas-mini button.activo { color: var(--info); border-bottom-color: var(--info); }
.chip-filtro { display: inline-flex; align-items: center; gap: 5px; padding: 4px 10px; border-radius: 20px; border: 1px solid var(--border); background: var(--surface); color: var(--text-2); font-size: 12.5px; cursor: pointer; }
.chip-filtro svg { width: 13px; height: 13px; }
.chip-filtro:hover { border-color: var(--border-strong); background: var(--surface-2); }
.chip-filtro.activo { border-color: var(--c, var(--accent)); background: color-mix(in srgb, var(--c, var(--accent)) 15%, var(--surface)); color: var(--text); font-weight: 600; }

/* ---------- Cabecera de columnas ---------- */
.columnas { display: grid; grid-template-columns: 18px 8px 30px minmax(130px, 200px) minmax(0, 1fr) auto auto 118px 74px; gap: 12px; align-items: center; padding: 5px 16px 5px 14px; border-bottom: 1px solid var(--border); background: var(--surface-2); font-size: 12px; position: sticky; top: 0; z-index: 2; }
.columnas .col-estado { min-width: 92px; }
.columnas .col-resp { min-width: 128px; }
.columnas .col-fecha { text-align: right; }
.columnas.simple { display: flex; gap: 10px; }
.columnas.simple select { width: auto; padding: 4px 8px; font-size: 12.5px; }
.col-orden { border: 0; background: transparent; padding: 2px 0; font-size: 12px; color: var(--text-3); cursor: pointer; font-weight: 600; white-space: nowrap; }
.col-orden:hover { color: var(--text); }
.col-orden.activo { color: var(--navy-500); }
:root[data-theme="dark"] .col-orden.activo { color: var(--info); }

/* ---------- Etiquetas ---------- */
.pastilla { display: inline-flex; align-items: center; padding: 0 7px; height: 18px; border-radius: 4px; font-size: 11px; font-weight: 600; color: var(--text); background: color-mix(in srgb, var(--c) 22%, var(--surface)); border-left: 3px solid var(--c); white-space: nowrap; flex: none; }
.etiquetas-lado { display: flex; flex-wrap: wrap; gap: 6px; }
.pastilla.boton { height: 26px; padding: 0 10px; border: 1px solid color-mix(in srgb, var(--c) 35%, transparent); border-left: 3px solid var(--c); cursor: pointer; background: var(--surface); font-weight: 500; }
.pastilla.boton:hover { background: color-mix(in srgb, var(--c) 12%, var(--surface)); }
.pastilla.boton.activa { background: color-mix(in srgb, var(--c) 26%, var(--surface)); font-weight: 700; }
.editor-etiquetas { display: flex; flex-direction: column; gap: 8px; }
.editor-etiquetas .fila-etq { display: flex; gap: 8px; align-items: center; }
.editor-etiquetas input[type="color"] { width: 38px; height: 32px; padding: 2px; border: 1px solid var(--border); border-radius: 8px; background: var(--surface); }

/* ---------- 1.4: estados nuevos, atención, menú ≡, barra masiva, Vista, traducción ---------- */
.e-atendido { background: #DDF1DF; color: #1E6B23; border-color: #A9D8AE; }
.e-procesamiento_interno { background: #EEF0FF; color: #4B52B8; border-color: #CDD1F5; }
:root[data-theme="dark"] .e-atendido { background: #12301A; color: #6FD07A; border-color: #24562E; }
:root[data-theme="dark"] .e-procesamiento_interno { background: #1C1F44; color: #A6ABF5; border-color: #33397A; }
.atencion { display: inline-grid; place-items: center; width: 18px; height: 18px; border-radius: 50%; font-size: 11px; font-weight: 800; margin-right: 4px; flex: none; vertical-align: middle; }
.atencion.si { background: var(--ok); color: #fff; }
.atencion.no { border: 2px solid var(--accent); background: var(--surface); }
.atencion.espera { background: var(--violet-soft); color: var(--violet); font-size: 7px; letter-spacing: -1px; }
.estado-rapido { display: inline-flex; align-items: center; }
.idioma { display: inline-flex; align-items: center; height: 18px; padding: 0 5px; border-radius: 4px; font-size: 10.5px; font-weight: 700; background: var(--info-soft); color: var(--info); border: 1px solid var(--info-line); flex: none; }
.menu-fila { width: 22px; height: 26px; display: grid; place-items: center; border: 0; border-radius: 6px; background: transparent; color: var(--muted); cursor: pointer; padding: 0; }
.menu-fila svg { width: 16px; height: 16px; }
.menu-fila:hover, .menu-fila:focus-visible { background: var(--surface-3); color: var(--text); }

/* Columnas de la lista: las calcula la pantalla (Vista › Columnas y ancho disponible) */
.fila-web, .columnas { grid-template-columns: 18px 22px 8px 30px minmax(120px, 200px) minmax(0, 1fr) auto auto 112px 74px; }
.marco-bandeja .fila-web, .marco-bandeja .columnas { grid-template-columns: var(--cols, 18px 22px 8px 30px minmax(120px, 200px) minmax(0, 1fr) auto auto 112px 74px); }
.marco-bandeja.oculta-quien .fila-web > .quien, .marco-bandeja.oculta-quien .columnas > .col-quien,
.marco-bandeja.oculta-estado .fila-web > .estado-rapido, .marco-bandeja.oculta-estado .columnas > .col-estado,
.marco-bandeja.oculta-resp .fila-web > .asig-rapida, .marco-bandeja.oculta-resp .columnas > .col-resp,
.marco-bandeja.oculta-plazo .fila-web > .col-plazo, .marco-bandeja.oculta-plazo .columnas > .col-plazo,
.marco-bandeja.oculta-etiquetas .pastilla:not(.boton), .marco-bandeja.sin-extracto .fila-web .ext, .marco-bandeja.sin-extracto .fila .extracto { display: none !important; }
.marco-bandeja.compacta .fila-web { padding-top: 4px; padding-bottom: 4px; min-height: 38px; }
.marco-bandeja.compacta .fila-web .av { width: 24px; height: 24px; font-size: 10px; }
.marco-bandeja.compacta .fila-web .asig-rapida { padding-top: 1px; padding-bottom: 1px; }

/* Pestañas de la barra (Inicio / Vista) */
.cinta-pestanas { display: flex; gap: 2px; padding: 4px 12px 0; background: var(--surface); flex: none; }
.cinta-pestanas button { border: 0; background: transparent; padding: 5px 12px 4px; font-size: 13px; color: var(--text-3); cursor: pointer; border-bottom: 2px solid transparent; }
.cinta-pestanas button.activo { color: var(--navy-500); border-bottom-color: var(--navy-500); font-weight: 600; }
:root[data-theme="dark"] .cinta-pestanas button.activo { color: var(--info); border-bottom-color: var(--info); }
.cinta { padding-top: 2px; }
.cb.marcado { background: var(--accent-soft); border-color: var(--accent-line); color: var(--text); }
.caja-check { width: 15px; height: 15px; border: 1.5px solid var(--border-strong); border-radius: 4px; display: inline-grid; place-items: center; font-size: 11px; font-weight: 800; color: var(--accent); flex: none; }
.cb.marcado .caja-check { border-color: var(--accent); }

/* Barra de marcado masivo */
.barra-masiva { flex: none; background: linear-gradient(135deg, var(--navy-900), var(--navy)); color: #fff; padding: 8px 14px; display: flex; flex-direction: column; gap: 6px; box-shadow: 0 4px 14px rgba(22,38,61,.18); z-index: 3; }
.barra-masiva .btn { background: rgba(255,255,255,.1); border-color: rgba(255,255,255,.2); color: #fff; }
.barra-masiva .btn:hover { background: rgba(255,255,255,.2); }
.barra-masiva .btn--fantasma { background: transparent; border-color: transparent; }
.barra-masiva .btn--peligro { color: #FFB4B2; }
.barra-masiva .etq { color: #9DB0CB; margin-right: 4px; }
.masiva-cab { display: flex; align-items: center; gap: 8px; font-size: 13px; }
.masiva-cab b { font-size: 16px; color: var(--orange-light); }
.masiva-fila { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.masiva-estados { display: flex; gap: 5px; flex-wrap: wrap; }
.chip-estado-btn { border: 0; background: transparent; padding: 0; cursor: pointer; border-radius: 20px; }
.chip-estado-btn .chip { font-size: 12px; padding: 3px 10px; }
.chip-estado-btn:hover .chip { box-shadow: 0 0 0 2px rgba(255,255,255,.6); }

/* Traducción */
.traducir-banda { display: flex; align-items: center; gap: 8px; margin: 0 16px 8px 58px; padding: 6px 10px; border-radius: 9px; background: var(--info-soft); border: 1px solid var(--info-line); color: var(--info); font-size: 12.5px; }
.traducir-banda svg { width: 15px; height: 15px; }
.traducir-banda .btn { margin-left: auto; }
.texto-traducido { font-size: 14px; line-height: 1.6; color: var(--text); background: var(--surface-2); border: 1px solid var(--border); border-radius: 10px; padding: 12px 14px; }
.asunto-traducido { font-weight: 700; margin-bottom: 8px; }
.mensaje.interno { border-left: 4px solid #4B52B8; background: color-mix(in srgb, #4B52B8 5%, var(--surface)); }

/* Panel: estados por persona */
.tabla-estados th .chip { font-size: 10.5px; padding: 1px 7px; }
.tabla-estados td.clic-celda { cursor: pointer; font-weight: 700; color: var(--navy-500); }
.tabla-estados td.clic-celda:hover { background: var(--accent-soft); text-decoration: underline; }
:root[data-theme="dark"] .tabla-estados td.clic-celda { color: var(--info); }

/* Iconos dentro de los menús desplegables */
.menu button svg { width: 16px; height: 16px; flex: none; color: var(--text-3); }
.menu button .av { flex: none; }

/* La barra de marcado masivo flota abajo: no mueve la lista */
.marco-bandeja { position: relative; }
.barra-masiva { position: absolute; left: 50%; bottom: 18px; transform: translateX(-50%); width: max-content; max-width: calc(100% - 32px); border-radius: 14px; box-shadow: 0 16px 40px rgba(15,24,38,.35), 0 2px 8px rgba(15,24,38,.2); z-index: 20; padding: 10px 14px; animation: subir .18s ease-out; }
@keyframes subir { from { opacity: 0; transform: translate(-50%, 12px); } to { opacity: 1; transform: translate(-50%, 0); } }
.marco-bandeja .lista { padding-bottom: 120px; }
.tabla-estados th, .tabla-estados td { padding-left: 6px; padding-right: 6px; }
.tabla-estados th .chip { font-size: 10px; padding: 1px 6px; }